Terms and conditions

By purchasing any of our products through this website, the terms and conditions mentioned below are fully accepted:

These conditions have been prepared in accordance with current regulations in the matter. In the event that one or more of the provisions contained in these Terms and Conditions are considered void, illegal or ineffective in any aspect, the validity, legality, enforceability or effectiveness of the rest of the provisions contained herein shall not be affected or nullified by said provisions. circumstance.

The Compañía Vinícola del Campo de Requena, S.L. reserves the right to change the prices of its products at the time it deems appropriate. The corresponding VAT is included in the prices indicated. Orders will be paid on the spot through our payment gateway.

All orders are delivered by courier company. Delivery times depend on the geographical areas from which the order is placed. The times indicated are a maximum established by the courier company on which we work. Items are delivered Monday through Friday; Holidays are excluded. Deliveries will be made at the address specified when ordering. The receipt of deliveries must be signed at the time of receipt. Once the receipt has been signed, the items will be the responsibility of the consumer. We do not deliver items in post office boxes. In order to avoid problems with deliveries (incorrect addresses, absent person at the address) the corresponding form must be filled in correctly. When your order has left our warehouse we will send you an email indicating the tracking number of the package assigned by the courier company for the delivery of your items. This way you can see where your order is located.

An order may be canceled totally or partially if requested before it is delivered to the courier company. This request will be made to the address estenas@veradeestenas.es. The speed of the return in the client’s bank account will depend on the type of bank card and the conditions of each bank.

In the event that a product is not available after the order has been placed, the customer will receive an email giving him the possibility of canceling all of it. The customer will be reimbursed the purchase amount without penalty. The speed of the return in the client’s bank account will depend on the conditions of the bank.

This contract will be governed by Spanish law, which will be applicable in what is not provided in this contract in terms of interpretation, validity and execution. All disputes or claims arising from the interpretation or execution of this Legal Notice will be governed by Spanish law, and will be subject to the jurisdiction of the Courts and Courts of Valencia (Spain).

The invoice will be sent by email to the address specified in the purchase form.